Refund policy

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We incur a $6 handling fee on all refunds.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your credit card company/bank account again. Then contact your credit card company/bank account as it may take some time before your refund is officially posted. This can take up to 10 business days. If you’ve done all of this and you still have not received your refund after 10 business days, please contact us using our Contact Us Form here.

EXCHANGES

We replace items if they are defective or damaged. If your product(s) meet our return conditions our team will process your exchange request based on stock availability. If stock is unavailable, a refund will be issued back to your original payment method, minus original shipping costs. 

SHIPPING

To return your product contact us by using the Contact Us Form here.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.